Rebuilding your business with customers & employees – the power of a SMART platform in the new environment

Businesses have seen the back of a year of uncertainty & rapid change. It seems platforms driven to enable Modern personalized Online Retail & Simplifying Operational processes to the most important 2 key stakeholders – i.e. customers & employees is the way of sustaining business, loyalty, operations and ensuring growth.
These platforms are to utilize the powers of e-commerce, web enablement & run out of the cloud.
We shall look at some demos & business models of the Smart Solutions (enabling Smart Retail & Smart Employee) from the market to showcase a subset of features for SMEs to ensure they deliver value to their consumers and employees and to the business itself.
Key Takeaways for SMEs –
- New Agile Revenue Channels and increased Product Marketing capability through e-commerce
- Personalized Customer Service & Employee engagement through Web Enablement
- Infrastructure Cost Savings & scalable Investment Models - through systems being set up on the Cloud.

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